Privacy Policy

Summary

This Privacy Policy describes the collection, use, disclosure, management and protection of personal information obtained by SheepMedical, Inc. and its affiliates (hereinafter referred to as the "Company"). This Privacy Policy describes the collection, use, disclosure, management, and protection of personal information obtained by SheepMedical, Inc. and its affiliates (hereinafter referred to as the "Company"). Personal information" means any information that can be used to identify an identified or identifiable natural person. This Privacy Policy applies to personal information in our possession or under our control. This includes personal information held by organizations we have engaged to collect, use, disclose or process personal information for our purposes.

1. Compliance with laws and regulations

We comply with laws, regulations, contracts and other norms regarding the collection, use, disclosure and protection of personal information.

2. Acquisition of Personal Information

We collect the following information in a lawful, fair, and appropriate manner to provide the online store site (hereinafter referred to as the "Service") services operated by us. Please note that some of the information we collect is not personal information, and we are not obligated or liable for any personal information protection.

Information obtained from customers
① Name, address, telephone number, e-mail address, credit card number, etc.
② Information such as date and month of birth and gender
③ Information regarding opinions, questions, answers to questionnaires, etc., which you have provided to us by telephone, e-mail, or other means.
④ In addition to the above, all other information provided by the customer to the Company shall be subject to the above.

3. Consent to collection, use and disclosure of personal information

We will not collect your personal information except (a) voluntarily provided by you to us, either directly or through a third party duly authorized by you to disclose your personal information to us, after you have been informed of or have agreed in writing to the purposes for which your personal information is collected, or (b) without your consent. personal information unless the collection and use of your personal information is permitted or required by applicable law. We will seek your consent before collecting additional personal information and before using your personal information for any purpose of which you have not been notified (except as permitted or authorized by law).

By accessing or using our Services or providing us with your personal information, we may assume that you understand and agree to the terms of this Privacy Policy and consent to our collection, use and disclosure of your personal information. If you do not agree to any of these terms, please do not access or use our Services or provide us with your personal information.

4. Purpose of use

We may collect and use acquired personal information within the scope described in "Purposes of Use".Purpose of Use
1. Provision and operation of this service
2. To respond to inquiries from customers (including conducting personal identification)
3. Contacting customers as necessary for maintenance, important notices, etc.
4. Informing customers of new services and promotions
5. Sending mail magazines, direct mail, etc.
6. Creation of statistical data and provision of various information for marketing and sales promotion purposes
7. Conducting and compiling surveys and questionnaires, and responding to inquiries from customers and related medical institutions
8. To contact us in the case that we identify a customer who has violated the Terms of Use or a customer who intends to use this service for an illegal or unjust purpose, and refuse to use it.
9. Contact for customers to view, change or delete their own nucleus registration information and to view their usage status.

5. Provided by a third party

We outsource some of our operations related to personal information. We consider the management of contractors to be extremely important, and when outsourcing work, we select businesses that meet the personal information protection standards stipulated by applicable laws, and clarify mutual obligations through nondisclosure agreements and other means. In addition, we request related businesses to handle personal information appropriately, and we continuously supervise and audit them as necessary for the safe management of personal information.

As a general rule, we do not disclose or provide personal information to third parties, with the exception of related medical institutions, subsidiaries, affiliated corporations, and regulatory authorities.

Notwithstanding this, personal information may be provided to third parties in the following cases. The disclosure and provision of personal information will be conducted appropriately in accordance with applicable laws and regulations.

① When we have obtained the customer's consent
②When we are requested to disclose personal information by a court of law, public prosecutor's office, police, tax office, bar association, or any other organization with equivalent authority
③ When we outsource all or part of our business to a third party
④ When disclosing information to a person who owes a duty of confidentiality to the Company
⑤ In the event of a merger, transfer of business, or other such event, disclosure is made to the successor of the business
⑥ When permitted by other laws and regulations
⑦ In other cases as separately determined for each of our services.

6. Inquiries about disclosure and deletion

When a customer requests disclosure or deletion of his/her personal information,
We will disclose or delete the personal information as soon as possible after confirming the identity of the customer (except when disclosure or deletion is not required by applicable laws and regulations).

Please contact the following for requests for disclosure, correction, discontinuation of use or provision, or deletion of personal information.

Operating company: SheepMedical
Corporation Store name: BIOPORT
Personal Information Protection Manager: Hirotaka Higashi
Contact: support@bioport.jp

7. Secure Management of Personal Information

We strictly manage personal information and take reasonable security measures to prevent unauthorized or inappropriate access, collection, use, disclosure, copying, modification, loss, destruction, falsification, and other risks of personal information through the introduction of appropriate administrative, physical, and technical measures to protect personal information, system development and improvement, employee training and awareness activities, access control, and information security measures, We take reasonable security measures to prevent risks such as unauthorized or inappropriate access, collection, use, disclosure, copying, modification, loss, destruction, falsification, and leakage.

We will immediately cease to retain documents containing personal information or terminate the association of personal information with you if it is reasonable to believe that the purpose for which the personal information was collected has not been achieved and we no longer have a legal or business need to retain it, or as otherwise required by applicable law. Any personal information no longer retained will be disposed of, anonymized, and/or deleted in an appropriate manner.

8. Continuous Improvement

We will continuously review and improve our personal information protection management system, including this policy, to maintain appropriate handling and protection of personal information in response to requests from our business partners and changes in social conditions.

9. Privacy Policy Updates

We will review and improve our handling of your personal information from time to time. In such cases, all revisions will be announced on this web page. Changes to the Privacy Policy will be effective from the time they are posted on this web page by the Company.

10. Contact

If you have any questions about our privacy policy, please contact
support@bioport.jp